FAQs

Do you offer in store pick up?

Yes! Visit our in-store pickup page for more information on how to order online and pick up in store.

What are the store hours?

Monday & Tuesday-Closed, Wednesday-Friday 10am-7pm, Saturday 10am-6pm, & Sunday 12pm-5pm. Our address is

575 E FM 150 Unit L, Kyle, TX 78640.

Will customer service be available by phone?

Yes, we are available by phone and email. Please email us at teamstoic@stoic-nutrition.com or call us at (737) 294-8758.

What is my order status?

If you logged in or created an account during checkout, you can look up your order in your portal.

For items in stock, orders usually ship within 1-2 business days. Please be aware that some orders may be delayed by order processing or other issues. Once the order is processed, you will receive a shipment confirmation email with shipment tracking information.

How do I track my order?

If you have an account with us, log in to your account. Go to “My Orders” and click “View Order.” Then click “Track Your Order” and a pop-up will appear with a tracking link.

If you don’t have an account with us or have not received an order confirmation please email teamstoic@stoic-nutrition.com with your order number, billing last name, and email address or zip code.

What payment methods do you accept?

We accept all major credit cards. Visa, Mastercard, American Express & Discover. We also accept ACH for orders over $350. Please inquire at teamstoic@stoic-nutrition.com if you would like to pay with ACH.

What address should I enter in the billing information screen?

For credit card verification, you must enter the address exactly as it appears on your credit card statement.

Do I have today sales tax?

Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout.